Shipping and Returns
The time it takes to prepare items varies depending on customization options and current backlog. Current estimated build time is 2 to 4 weeks.
United states -
USPS priority - $7.95
USPS first class (packages under 1 lb) - $3.95
All orders over $150 - Free priority shipping
International - costs vary depending on shipping location and weight.
Shipping time estimates
Orders shipped outside of the U.S. may be held at customs, delaying the delivery time and may incur additional charges from import taxes and duties depending on your location. The buyer is responsible for these charges. For more information on these costs, please contact your local postal service or view your countries government website.
It is a priority here at Delvewood that you are fully satisfied with your purchase. If there is a problem with your order, please let me know and I will do my best to resolve your issue.
Cancelations are accepted on most unshipped items. If the item includes personalization (e.g., text engraving) and has already been verified, it cannot be canceled.
Personalized items cannot be returned or exchanged because of the nature of these items.